HOW TO RETURN
The returned item(s) should be packed in a securely
packaged box or envelope.
Please ensure your name and address is included in the return.
70 Franz Road
Clayfield Q 4011
M. Once processed, a refund can be credited back to your original method of payment, and will post approximately two days after the date of processing.
If you have received a damaged or incorrect item with your order, take a picture of the item and send to firstname.lastname@example.org within 48 hours of receiving the item. In the same email, please include your order number, the quantity and item name of each item, and if you would like a replacement or refund. Once approved, our team will provide you with a return label at no charge to you.
If you would like to exchange items in your order, please email us at email@example.com . This way we can confirm with you that the replacement item is available. If your items have been specially ordered there may be a re-stocking charge of 10% . If your replacement items need to be ordered and arrive via international air freight there will be an additional freight charge.
We regret that we are not able to cancel orders for in-stock merchandise once they have been processed.